Front Pricing per Seat by Plan at 10, 25 and 50 Seats

Front costs $25 to $105 per seat per month on annual billing. Starter is $25 ($35 monthly) for up to 10 seats, Professional is $65 ($85 monthly) for up to 50 seats, and Enterprise is $105 and is only sold on annual billing. Starter supports a single channel type, Professional adds omnichannel, and automation rules grow from 10 to 20 to unlimited.

If you run support or operations on a shared inbox of five to fifty people, the useful questions are what the seat price becomes at your headcount, which limits you hit first, and what to do about assignment once the desk grows. This guide uses published figures only. For the assignment side, our page on Front shared inbox assignment rules shows what the native round robin and load balancing actions do and where a routing layer adds what they miss.

How much does Front cost per seat?

The figures below come from the Front pricing page, read November 4, 2026. Prices are in USD per seat per month.

Plan the budget on the annual column if you can commit, because monthly billing adds $10 to $20 per seat. AI add ons are listed separately on the page and are not included in these figures.

What does Front cost for 10, 25 and 50 seats?

Seat price times headcount, annual billing. The plan has to allow the headcount, which is why 25 seats cannot sit on Starter.

The jump from Starter to Professional is $40 per seat, so a team of ten that outgrows Starter pays $4,800 more per year before it adds a single person.

Which Front limit do you hit first?

Usually not the seat cap. Starter only supports a single channel type, email, chat or SMS, so a team that adds SMS to email moves to Professional. The 10 rule cap on Starter is the second wall. One assignment rule per inbox plus a few triage and tagging rules goes quickly. Professional doubles that to 20, and unlimited rules are an Enterprise feature.

Is there a free Front plan?

The pricing page lists a free trial on Starter and Professional and a demo request for Enterprise. No permanent free plan is listed. Run a real week of conversations through the trial and judge Front on your own queue.

What does assignment cost beside Front?

Front’s round robin and load balancing rule actions are included, within your rule cap. They pick among online teammates, they do not read skills, and round robin leaves work unassigned if everyone is offline. If you need weighted rotation, skills or shifts as an input, a routing layer sits beside Front. Assigner Starter is $7 per user per month billed yearly, five user minimum, so 10 users is $840 a year and 25 users is $2,100.

Assigner is an add on to the helpdesk bill, not a replacement for it, and taxes are excluded.

Is a routing layer worth it beside Front?

Only if misrouting costs more than the tool. Pull a week of conversations and count how many reached someone off shift, how many specialist conversations went to a generalist, and the gap between your busiest and lightest teammate. At a loaded cost of $30 an hour, a lead who spends two hours a week rebalancing is about $3,100 a year, more than a ten user Assigner Starter plan. If the counts are small, stay native and spend on coverage.

How should you choose a Front plan?

Count the seats you will have in twelve months, the channels you must unify and the rules you need, then check them against the limits above. Ask for the current price in writing. Then price the same headcount on Help Scout and Zendesk, where routing is tied to the plan tier. If the desk also handles new customers in their first weeks, the cheapest fix for early tickets is often a better customer onboarding process, so look at that before you buy seats.

Sources are the Front pricing page and the Front help center articles on round robin and load balancing, read November 4, 2026. Assigner rates follow the site's published pricing configuration.