A Default Alternative That Routes Work Without a $500-a-Month Platform Floor
Default (default.com) is a slick, modern inbound platform, and it is genuinely good at what it targets: qualifying inbound leads, enriching them in real time, routing them, and booking the meeting fast, all in configurable workflows that revenue teams like. If instant inbound conversion is your core problem and you live in Salesforce or HubSpot, it is a strong pick.
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The shape to know about is the cost floor and the scope. Default centers on the Growth plan around $500 per month, then layers seats on top, roughly $20 per user seat and about $45 per routing seat, with enrichment credits and scheduling seats priced separately, so the real bill climbs with usage and the tool is built around inbound sales rather than all your work. Assigner is a lighter, broader alternative.
It routes leads, support tickets, and ops tasks in one fair engine by skill, workload, and availability, sits beside your existing stack instead of owning the inbound funnel, and shows the reason behind every assignment, priced plainly per user from $12 with no separate platform floor. The AI assists, the rules stay yours, and nothing about the outcome is guaranteed.
Side by side
Assigner vs Default
| Capability | Assigner | Default |
|---|---|---|
| Routes tickets, leads, AND ops tasks | Inbound sales focus | |
| No separate monthly platform floor | ~$500/mo Growth floor | |
| One seat type, no routing seat add-on | Seats + routing seats | |
| Skills + load + availability routing | Rules and enrichment | |
| Every assignment shows why | Varies | |
| Works beside your stack (not locked in) | Salesforce/HubSpot | |
| Priced per user, published plainly | From $12/user | $500/mo + $20-45/seat |
| You keep control of the rules |
Comparison reflects general product positioning and is provided in good faith. Verify current capabilities with each vendor.
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Route tickets, leads, and ops tasks, by rules you control
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One fair assignment engine for all your work
Assigner routes tickets, leads, and ops tasks to the right available person by skill, workload, and availability, using rules you control. It sits beside your stack, shows why on every assignment, and is priced per user with no sales call. Decide for yourself.